Customer Referral
Refer a new customer to EES and get a $100 Prezzy card!
Refer a new customer to EES and get a $100 Prezzy card, plus your friend will get a $200 discount!
If you refer a friend to EES, and that friend purchases a Ducted Heat Pump or Hot Water Heat Pump, then we will give them a $200 discount and a $100 Prezzy card for you!*
*Terms and conditions apply.
Complete the form below
Terms & Conditions
By completing the referral form you represent that you accept the terms and conditions set out below
- We will pay a referral reward to you when a “New Customer”, that you have referred to EES, purchases a Ducted Heat Pump or a Hot Water Heat Pump (the ”Eligible Products”). We will also offer the “New Customer” a discount on their purchase. Together, this is EES’s “Referral Scheme”. The Referral Scheme is subject to the following terms and conditions:
- Everybody can participate in the Referral Scheme (excludes EES salespeople and sales managers).
- A “New Customer” is somebody that:
- you refer to EES; and
- who is not a current customer of EES and has not previously been a customer of EES.
For clarity, a family member living at a different address is considered a New Customer.
- A “New Customer” is somebody that:
- If a New Customer purchases one or more Eligible Products, then we will give them a $200 discount of the recommended retail price of their product(s) (the “Referral Discount”). The Referral Discount cannot be applied in conjunction with any other discounts or promotions.
- For you to be eligible for a referral reward of a $100 Prezzy card (the “Referral Reward”) the New Customer must (i) purchase an Eligible Product, (ii) have that Eligible Product installed, and (iii) have paid their invoice for the Eligible Product in full. Once that happens, we will pay the Reward directly into your bank account.
- If the New Customer has contacted EES, or any of EES’s partners, prior to the date of your referral then you and they are not eligible for the Referral Scheme.
- A New Customer can only be referred to EES once. In the event that multiple referrals are received by EES for the same New Customer then the referrer who is first in time will be eligible for the Referral Reward.
- High Wall and Multi/Split Heat Pump systems are not Eligible Products.
- If there is any doubt as to whether the conditions of the Referral Scheme have been met then EES will determine, at its sole discretion, whether a Referral Discount and a Referral Reward are applicable.
- EES reserves the right to amend, withdraw or restrict the Referral Scheme at any time without notice.
- EES has no liability to you in connection with the Referral Scheme, other than for the payment of the Referral Reward if these terms and conditions are met. EES’s liability to the New Customer is limited to what is set out in the sale and purchase agreement that they may enter into.
- By submitting a referral, you acknowledge that EES will use and disclose your personal information in accordance with EES’s Privacy Statement. You also acknowledge that EES will use and disclose the personal information of the New Customer in accordance with EES’s Privacy Statement, and you confirm that you have obtained the New Customer’s agreement to that. The Privacy Statement is available here.
- EES’s Privacy Statement sets out the purposes for which we collect personal information, how the information may be used or disclosed, your rights in relation to your information, and our legal obligations.