Air conditioners or heat pumps are becoming more popular with homeowners every year. Like any home appliance, though, every choice we make comes with a cost to the environment.
Pioneer air conditioning has been created to reduce that impact, making it a very cool choice for anyone with the planet at heart. To get technical for a moment, hydrocarbon refrigerants like those used in Pioneer air conditioners have an extremely low Global Warming Potential (GWP) of about 3 (compared to a GWP of 675 for R32 refrigerants commonly used) and an ozone depletion potential (ODP) of zero1.
Pioneer air conditioners and heat pumps are designed and built to the highest engineering standards. That’s why we’re proud to offer a comprehensive 7-year warranty (when installed by EES and serviced in accordance with manufacturer’s recommendations).
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a. Commences from the date of purchase;
b. Covers the unit against defective parts and labour;
c. Has a total duration of seven years (domestic);
2. Terms and Conditions of this Warranty:
a. The equipment is to be installed in accordance with manufacturers recommendations;
b. Unit defects shall not include and it shall be the owner's responsibility to rectify or replace any damage to the metal work, paintwork and finished trims of the product caused by normal weathering, hail, atmospheric fallout, salt or other corrosive residue;
c. The Manufacturer is not responsible for the repair of defects caused by incorrect voltage, accident, fire, abuse, faulty or improper installation, alterations, negligence, incorrect operation and Acts of God. Three phase units must be turned off during an electrical storm;
d. The Manufacture is not responsible for faults such as field wiring or gas leaks, where such faults are not part of the original manufactured unit.
e. Service will be carried out at the premises of the owner unless other wise necessary, without cost to the owner unless otherwise necessary, without cost to the owner for parts or repair. Should it be necessary to transport the unit for repair work to be carried out all the transport and transport insurance cost will be the responsibility of the owner;
f. Repairs to the product during the warranty period must be carried out by EES;
g. Repairs carried out during the warranty period will themselves be guaranteed from the time of completion, for the duration of the product's original warranty period;
h. This warranty does not include 24-hour emergency service. If you require this type of breakdown service for medical or other reason, you need to organise separately with an outside Contractor.
3. This Warranty will be invalidated if:
a. Any modification to the original equipment is carried out without the express permission of EES;
b. The unit is relocated or reinstalled during the warranty period.
Under this Warranty:
a. Product defects will be repaired at the premises of the owner unless otherwise necessary, without cost to the owner for parts or repair.
b. Damage caused to this unit by loss of phases is not covered under this warranty.
a. A dirty filter may restrict air flow to the indoor section of the unit. This must be cleaned regularly. If not cleaned damage to the compressor may result;
b. Debris, leaves etc may block the coil of the outdoor section of the unit. Check occasionally;
c. Blocked drainage pipes - this can cause excess condensate water to accumulate in the base of the indoor unit. Check in humid weather;
d. A call out fee will be charged to the owner if the problem with the system is an installation fault or caused by equipment not part of the pioneer unit This can’t be right – an install fault is our issue. … if the problem is caused by mis-use, lack of maintenance, customer negligence, etc,
Clean the filter regularly.
To clean the filter - simply remove it from the return air grille and spray gently with a garden hose - dry before replacing.
After electrical storms check that your three phase fuses are intact and you still have 415V before turning the unit on.
We strongly recommend that an annual maintenance service is arranged with EES (at additional the owner’s cost), to ensure the system continues to operate and function correctly
Consumer Guarantees Act 1993:
This Warranty is in addition to and does not exclude or limit your rights in relation to the System or its installation under the Consumer Guarantees Act 1993.
The Pioneer Blade Series features high-wall air conditioners / heat pumps designed to quickly and efficiently heat or cool one room.
Inside the room, a contemporary designed outlet unit delivers warm or cool air where you need it, as set on the handy remote control unit. Outside, an efficient air conditioning unit takes ambient heat from the air or removes it from your room. A Pioneer Blade Series heat pump has the added feature of built-in wi-fi so you can control your unit via an app on your smartphone, tablet or online account. So when the weather turns cold when you’re at work, open the app before your commute and come home to a home that’s welcoming and warm!
Heat pumps are already one of the most efficient ways to heat or cool your home. Pioneer’s technology and natural hydrocarbon refrigerant takes that to the next level!
|M50 hydrocarbon refrigerant||Low environmental impact Non-toxic Natural|
|Remote control||Touch of a button convenience|
|Wi-fi connectivity||Wi-fi control via app|
|7 year warranty||Workmanship you can trust|
|Distributed exclusively by EES||Local installation team|