EES End-to-end Service

End-to-end Service

End-to-end Service

At EES, we pride ourselves on providing a full end-to-end service - the perfect heat pump solution for your home, expert installation and ongoing access to comprehensive customer care, should you need us.

 

Consultation

Consultation

We understand every household is different. Our experts come to you to inspect your home and discuss your requirements in detail, ensuring we provide the most effective, energy efficient solution to meet your needs. 

 

Recommendations

There’s a lot to consider when choosing a heat pump, but we aim to simplify the process. Working with your requirements, budget and house type, we’ll give you straightforward, expert advice. Whether you want a single room unit, a separate wall mounted unit in every room or a fully ducted system, we’ll walk you through your options to help you select the best solution for your home. 

Quote

Quote

Considering your budget, EES will provide you with a detailed quote for your system – with installation included. Once you’re happy to proceed we’ll take care of the rest.

 

Design

Our team are specialists at creating custom designed systems for every home. Whether yours is a new build or an older home, multi-level or a small unit, we’ll work with you to design your perfect heat pump solution.

Installation

Installation

EES will arrange for our technicians to expertly install your heat pump system at a time that suits you. Once installation and testing of your system is complete, we’ll ensure you’re confident operating all your heat pump’s features before we leave. 

Aftercare service

Aftercare service

We have a team of dedicated customer care specialists, available to answer any questions you may have. We also provide regular maintenance and servicing options, recommended to ensure your heat pump continues to operate at its optimal capacity.

 

Warranty

All heat pump systems installed by EES are warranted by the manufacturer on the manufacturer’s terms. Please contact us if you would like further information about these warranties. To keep your heat pump working most efficiently, we recommend you have regular services and filter changes.