There are a few things you can do to optimise your heat pump for winter. Cleaning the filters is VERY important to allow airflow through your system. Open the front cover and vacuum out the dust in the filter. If the airflow is restricted through the filter your heating performance drops dramatically!
Make sure all winter you are set on HEAT mode, not AUTO. Set a temperature preference – this number is a comfort meter not an exact temperature target for the system (higher for warmer and lower for cooler). Fan speed is also very important – the higher the fan speed the warmer it will get and the faster it heats up.
Just like you, heat pumps need time to get going in the morning. Use your timers to set your system to come on 1 hour before you want the room warm. With most heat pumps, if you see the power light flashing in colder temperatures, your system will be in defrost mode. Wait for 10-15 minutes and it should start to heat again.
Guys were awesome did fantastic job. Team know their stuff. Avinesh , varun & sam is very good team and explained the scope very well. Heatpump installation done beyond the expectations.Gurlabh, Auckland
I just want to say a huge thank you to all your team involved. Sean Lovemore was one of the best reps I’ve dealt with and was extremely helpful and knowledgeable and your install team was absolutely brilliant- Every team member worked extremely well and there was great communication throughout the whole job, never cutting corners and the install was done to an extremely high standard.
Ayinesh, Sam, Riz, Vrune and Tevita were fantastic and I would appreciate it if you could pass this feedback to your team. Especially Sam, who was an absolute perfectionist with his difficult tasks he undertook.
Thanks again and we are extremely happy with our decision to utilise E.E.S- Highly and confirdently would recommend to anyone looking forBen, Auckland
Very happy with their service. Chris (Assessor) explained everything well and suggested perfect heat pump for us and the technicians Mohammed and Ali did excellent job. They always confirmed with me before they do any drilling or made sure that im happy before doing the next step. They are the same guys who did my HRV and always happy with their service. Highly recommended!Ryan, Auckland
Please pass on to management that we were delighted with Rahul, Gareth Tua, and the rest of the team who completed our installation today. I have completed a testimonial on the website which I hope EES have received (and that the team get to read it), but just wanted to pass on how efficient, friendly, polite and professional they were. They were also the tidiest team we have had during our home refurbishment. I am sure we will enjoy the new air conditioning. As you will appreciate it is a bit soon for us to tell how well it works, with it only being installed today.Debbie, Auckland
I'm very happy with this company service, very professional, fast action and caring, especially the professional engineer Avinesh, Sam and Mose, they really help me to think how to get the job done and make it nice and better, not like other guy, just finish and walk away, I definitely will refer my friends using their service.Cecil, Auckland